Some of you may have noticed that Sparrow Chat was ‘down’ for a few hours this morning. It all began when one of the computers showed a virus alert, and the CA security software rapidly deleted five files, but left one infected on the hard drive.
Following a virus scan, thirteen more files were found to be infected, and were automatically deleted. A number of them were WordPress files.
On checking Sparrow Chat, I discovered certain sections of WordPress Admin were inoperable and the sidebar modules had disappeared.
Eventually, I discovered the problem was not with WordPress, but with the Firefox browser. Using IE7 I was able to rebuild the sidebar modules and get Sparrow Chat back online.
This all took a couple of hours during which I also deleted Firefox and reinstalled it, to no avail. It still threatened to wreak havoc with the sidebar modules.
Knowing I had an infected file on the hard drive I went online to find some information about the virus – JS/Snz.A.
Reinstalling Firefox didn’t solve the problem, but clearing out the cache, did.
So, a very special thanks to the people at CA Security for their cock-up, which wasted hours of my time, and no doubt that of millions of other users of their products.
CA employees must have been celebrating New Year a little early this year, as they were undoubtedly drunk at their work in the office this morning.
Filed under: Not nuclear, thank God